Reference

What You Agree to When You Use sc999

These Terms & Conditions set out what you can expect from us and what we ask of you when you hold an sc999 account.

Applies where local law permitsCovers JazzCash, Easypaisa, Raast wallet useAccount access and eligibility rulesHow to raise a disputeWhen terms may change
sc999 What You Agree to When You Use sc999
CONTACT ON TERMS

Reach Us About These Terms

If any part of these Terms & Conditions is unclear, or if you need to raise a concern about how they have been applied to your account, our support team is the right starting point. You can reach us through live chat, email, or the in-account message centre — whichever works on your device.

Live Chat Start a live chat session from within your account. Available for account and terms queries directly from your mobile browser or desktop.
Email Support Send your terms-related question to our support address shown in the account help section. We reply to every query raised this way.
In-Account Messages Use the message centre inside your sc999 account to log a formal terms query. Your message is recorded and tracked until resolved.
HOW WE HANDLE IT

Account Security and Your Rights Under These Terms

We take the handling of your account data and wallet seriously. Here is how we approach the key areas these terms govern — from data retention to how you can request a change to your account record.

Data Handling

We hold only the account data needed to run your wallet and process your JazzCash, Easypaisa, or Raast transactions. We do not sell it to third parties.

Account Security

Your account is protected by OTP verification on login and withdrawal. If you suspect unauthorised access, contact support immediately through live chat.

Data Retention

We retain account and transaction records for the period required by applicable rules. You can request a summary of your own data via the in-account message centre.

Requesting Changes

To correct personal details or close your account, submit a request through support. We process verified requests and confirm completion by message.

Your Questions on These Terms, Answered

Below are the questions we hear most often about how these Terms & Conditions work. If yours is not covered here, use the live chat or in-account message centre to ask directly.

Yes. These terms cover all wallet activity on your account, whether you use JazzCash, Easypaisa, or Raast. Payment-specific rules are set out in the wallet section of your account.

We post the updated version on this page and it takes effect immediately. If you continue using your account after a change is posted, that counts as acceptance of the new terms.

No. Your sc999 account and wallet are strictly personal. Sharing access or transferring funds to another person's account is a breach of these terms and may result in suspension.

Contact support via live chat or the in-account message centre, describe the issue, and include your account reference. We log every dispute and send an acknowledgement with a response timeline.

We apply identity and wallet verification before releasing withdrawals. You will be asked to confirm your registered JazzCash, Easypaisa, or Raast account matches your sc999 account details.

Access and eligibility depend on local law and the region you are in. Where local law affects how a term applies, that law takes precedence to the extent required.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.